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Cookies Policy

This Cookies Policy explains how Rich Papa Casino uses cookies and similar technologies on its website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of our services.

Rich Papa Casino operates under a licence issued by the Curaçao Gaming Control Board (CEG). The platform enforces an 18+ age policy, integrates BetStop, and provides access to responsible gambling tools and support resources.

1. What are cookies?

Cookies are small text files that a website may place on your computer, tablet, mobile phone or other device when you visit. They allow a website to recognise a device, remember certain information and support the delivery of online services. Cookies do not normally contain information that directly identifies you by name, although information collected through cookies may sometimes be linked with other information held about you.

Rich Papa Casino may also use similar technologies, such as pixels, tags, web beacons, local storage and device identifiers. In this policy, the term cookies includes these technologies where appropriate. The technologies used may vary depending on the website features available, the device or browser you use, and the way our services are provided.

Some cookies are set by us and some may be set by service providers that support website operation, security, analytics, advertising or other functions. Third-party cookies are controlled by the relevant third party, and their use may be subject to that party’s own privacy or cookie information.

How long cookies remain on your device

  • Session cookies operate while your browser is open or during a particular visit and are usually removed when the browsing session ends.
  • Persistent cookies remain on your device for a set period or until you delete them. They may remember preferences when you return to the website.
  • Some technologies may continue to recognise a device for a limited period, depending on their purpose and the settings applied.

2. Why we use cookies

Cookies help us operate, secure and improve our website. They may also make it easier for you to use account features and navigate between pages. We aim to use cookies only for legitimate business and service purposes, and we seek to provide appropriate information and choices where consent is required.

Essential cookies

Essential cookies are needed for core website functions. They may support account access, page navigation, session management, security controls, fraud prevention, responsible access measures and the processing of requests. Without these cookies, parts of the website may not work correctly or securely. Because they are necessary for the operation of the service, they may not be available for deactivation through ordinary preference tools.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display preferences or other settings. They can help provide a more consistent and convenient experience. If you remove or reject these cookies, you may need to enter preferences again, and some features may not operate as expected.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether pages or features perform properly. This information can help us identify errors, monitor performance and improve the design, content and usability of the website. Where possible, information used for analytics is aggregated or otherwise handled to reduce direct identification.

Security and compliance technologies

We may use cookies and related tools to protect accounts, detect unusual activity, reduce fraud, maintain website security and support compliance obligations. These technologies may help identify automated activity, repeated failed access attempts or activity that may present a risk to users or the service.

Marketing and advertising cookies

Where applicable, marketing or advertising technologies may help measure campaigns, understand how visitors interact with promotional content and present information that may be more relevant to their interests. These technologies may be provided by third parties. We do not intend for marketing tools to override your responsible gambling choices or encourage gambling that is unsuitable for you. Any marketing activity remains subject to applicable requirements and your available preferences.

4. Information, third parties and policy updates

Information collected through cookies

Depending on the technology and its purpose, information collected may include a device or browser identifier, IP address, approximate location, browser type, operating system, language settings, pages viewed, links selected, referring website, session times, general interaction data and cookie preferences. We may use this information to operate the website, maintain security, understand performance, improve services, support communications and meet legal or regulatory responsibilities.

Information obtained through cookies may be combined with information collected when you create or use an account, contact us, participate in promotions or otherwise interact with our services. We handle this information in accordance with our Privacy Policy, applicable privacy requirements and the purpose for which it was collected.

Third-party services

We may use carefully selected service providers to assist with hosting, website functionality, security, analytics, communications, fraud prevention and other operational needs. These providers may use cookies or similar technologies on our behalf, or may process information under their own terms. We expect providers to handle information appropriately and only for authorised purposes, but you should review their privacy and cookie notices where they are available.

Data transfers and storage

Depending on the services used and where providers operate, information collected through cookies may be stored or processed in Australia or another country. Where information is handled overseas, we take steps that are appropriate to the circumstances and consistent with applicable privacy requirements. Further information about how personal information is handled is available in our Privacy Policy.

Children and age restrictions

Our services are intended only for people who meet the applicable legal age and eligibility requirements for online gambling. We do not knowingly use the website to collect information from children. If you believe a child has provided information through the website, please contact us through the available customer support or website contact channels so the matter can be reviewed.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or privacy practices change. The updated version will be published on this page with a revised effective date where appropriate. You should review the policy from time to time to remain informed about how cookies and similar technologies are used. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

Questions and requests

If you have a question about this Cookies Policy, wish to understand how your information is handled, or need help with available cookie choices, please use the contact or support options provided on the Rich Papa Casino website. We may need to verify your request before providing information or making changes. You may also have privacy rights under applicable Australian law, subject to relevant exceptions and conditions.